FLORAL PRODUCT DISCLAIMER
Flowers are gifts of nature, and their availability depends on the season and market conditions. Therefore, not all designs will look exactly as pictured. If a particular bouquet or color combination is unavailable, our creative team will do their utmost to provide you with the next best arrangement. By proceeding, you acknowledge that there may be some variation in the color palette and the flowers or container used.
RETURN & REFUND POLICY
Due to the perishable nature of floral products, all confirmed and paid orders are final, and we cannot accept returns or provide refunds. If you experience an issue with your order, such as damage or quality concerns, please contact us within 24 hours with photos and details, and we will address it at our discretion.
PAYMENT METHOD
The Bali Florist offers a variety of convenient payment methods to ensure a seamless and enjoyable shopping experience for our customers. We provide clear details on how payments can be made for our stunning products, aiming to enhance the online shopping experience and foster customer loyalty.
​Our secure online payment gateway, Xendit, supports local and international credit card payments, local bank virtual account transfers, and other localized payment options. Detailed payment instructions are provided at checkout, ensuring a smooth transaction process.
DELIVERY POLICY
Located in the heart of Sanur, Bali, The Bali Florist is committed to providing reliable shipping methods for all our exquisite floral arrangements and charming rustic bouquets. All online orders are delivered with care to preserve the freshness of our flower arrangements. Larger orders are transported via air-conditioned car delivery services, while smaller gift orders are sent via motorbike courier to ensure faster delivery through Bali's traffic. Delivery fees are calculated at checkout based on the provided zip code.
